Privacy Policy

Motyv (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, communicate with us online, or participate in therapy and mental health services that we offer.

We collect information in several ways to provide quality services and ensure a secure online experience. Personal and health information may include your full name, date of birth, address, phone number, email, health-related details necessary for treatment, insurance information if applicable, and emergency contacts, and payment or billing data. Website and usage information may also be collected, such as IP address, browser type, device information, pages visited, time spent on the site, and cookies or analytics data to improve site functionality and user experience.

Your information is used to support your care, maintain compliance, and enhance your experience. We use it to deliver and coordinate online therapy services, communicate about appointments and updates, proccess payments, improve our services and website, and comply with legal or regulatory obligations. We do not sell or rent your personal or health information to third parties.

We maintain strict administrative, physical, and technical safeguards in compliance with industry standards, including private communication for all online therapy sessions, secure servers, and password-protected systems. Despite these measures, no system is completely secure, and we encourage clients to protect their account credentials.

We may share your information when required by law, to prevent harm, or to protect rights, property, or safety. Third-party service providers may access information to perform services on our behalf, including payment processing or technical support, and are bound by contractual agreements to protect your information. Information may also be disclosed in cases of business transfers, mergers, or bankruptcy.

You have the right to access, correct, or request deletion of your personal and health information, subject to legal and regulatory restrictions. You may also opt out of marketing communications. Requests can be submitted via the contact information below.

We use cookies and analytics tools to enhance website functionality and user experience. You may disable cookies in your browser settings, but some features may not function properly without them.

Our services are not intended for children under 13. We do not knowingly collect personal information from children under this age except when submitted by a parent or guardian for treatment purposes. Parents or guardians may request access to or deletion of their child’s information.

Our website may include links or social plugins that connect to third-party sites. We are not responsible for the privacy practices of these third parties and encourage users to review their policies.

We may update this Privacy Policy from time to time. The current version will always be posted on our website. Users are encouraged to review the policy regularly for changes.

For questions or requests regarding your personal information or this Privacy Policy, please contact us at: 2485 Grant Ave #315, Ogden, UT 84401 assistant@motyv.com (435) 315-2520